Returns & Exchanges Policy
At Coitonic, we want to ensure you are fully satisfied with your performance gear, which is why we offer a 30-day return window for all items in their original, unworn condition. If your sports apparel doesn't meet your expectations, our streamlined process makes returning or exchanging simple and fast.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit back to our warehouse.
- 3.Ship It Back
Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.